Thanks for shopping at ZUZU. We appreciate the fact that you enjoy skinny ties like we do! We aim to make every purchase from ZUZU a great experience, and we hope you’re happy with your new tie! If you need to make a return however, we have you covered!
Just a few things to remember when you make a return:
- You have 14 days after receiving your tie to return it for a full refund.
- Any tie returned after the 14 days will be for in-store credit ONLY.
- The tie should be unworn and in new condition.
The ZUZU return Address is:
25 East 600 North Suite 1
Provo, UT, 84606
Email us at firstname.lastname@example.org and we’ll contact you with instructions to return your tie.
Shipping Rates & Provider:
We ship primarily with USPS. Domestic shipping takes 3-5 business days to ships and is a flat rate of $4.00. International shipping is also USPS and takes up to 2-3 weeks. The flat rate for international shipping is $13.50. ZUZU is not responsible for any possible customs charges upon delivery.
Did you get a tie that’s not quite your steez? No worries. We’ll issue a credit so you can pick the perfect tie yourself. Just email us at email@example.com!
Still Need Help?
Email us at firstname.lastname@example.org, or call us at 801-668-2203, with any questions you may have and we will get back to you within 24-48 hours.