Refunds & Returns

Thanks for shopping at ZUZU. We appreciate the fact that you enjoy skinny ties like we do! We aim to make every purchase from ZUZU a great experience, and we hope you’re happy with your new tie! If you need to make a return however, we have you covered!

Just a few things to remember when you make a return:

  1. You have 14 days after receiving your tie to return it for a full refund.
  2. Any tie returned after the 14 days will be for in-store credit ONLY.
  3. The tie should be unworn and in new condition.

The ZUZU return Address is:


844 N 880 W

Pleasant Grove, UT, 84062

If you don’t have any questions/concerns about your return, just send it to the address above! If you have any questions please email us at and we’ll get back to you within 3 business days!

Shipping Rates & Provider:

We ship primarily with USPS. Domestic shipping takes 3-5 business days to ships and is a flat rate of $4.00. International shipping is also USPS and takes up to 2-3 weeks. The flat rate for international shipping is $13.50. ZUZU is not responsible for any possible customs charges upon delivery.

Gift Returns

Did you get a tie that’s not quite your steez? No worries. We’ll issue a credit so you can pick the perfect tie yourself. Just email us at!

Still Need Help?

Email us at, or call us at 801-668-2203, with any questions you may have and we will get back to you within 24-48 hours.

Perfect ties for guys